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WV DMV

What You Should Know

Notes and Tips About the Online Knowledge Test

  • All Applicants must provide required identity registration information which will include First Name, Last Name, Street Address, City, State, Zip Code, Date of Birth and last five digits of SSN.
  • Applicants under the age of 18 must have an adult over the age of 18 to participate in the registration process. It is preferable that the adult be the parent or legal guardian, but not necessary.  
  • The responsible adult, parent or legal guardian must provide First Name, Last Name, Date of Birth, last five digits of SSN, and a valid Driver’s License number. 
  • The test program uses specialized software to verify your identity information. This software has access to the one of the largest electronic databases for legal and public-records related information in the world. If there is a mismatch of information from the information contained in these data bases and what the applicant enters, you will be required to appear in-person to take the test.        
  • The online testing program will take a photo of the applicant prior to starting the test for the purpose of Applicant identification.
  • The online testing program will verify that a webcam is actively connected to the Applicant’s device and is able to see the applicant prior to the test beginning.
  • Be aware of your background on the webcam test. Walls with pictures will confuse the facial recognition technology and create suspicion of fraud activity.
  • When taking the on-line knowledge test, you must use a device with a mouse or mouse pad-controlled curser. You CANNOT take the test on a phone or a device with touch screen.
  • The Applicant CANNOT navigate away from the screen while taking the test. The applicant must always keep the curser in the red box on the screen. When the curser leaves the red box area of the screen the program software may determine the tester is opening another tab to look for test answers. You will receive two warnings for leaving the test screen. After two warnings the program will stop the test and you will be failed for leaving the screen.
  • Applicants who fail testing due to knowledge must wait seven (7) days before attempting to retake the test.
  • The online test program will provide the Applicant with a receipt of successful payment via email.
  • If the Applicant fails the test, the Certificate of Completion will provide a link to the study guide.
  • Refunds will not be issued to the Applicant because of test failure due to knowledge.
  • Refunds will not be issued to Applicant because of test failure due to fraud.
  • Upon completion of the test, you will receive a Completion Certificate. This certificate along with the required identification and residency documents must be presented at your local DMV. At this time your official license photo will be taken, and your license permit issued.

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