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WV DMV

WV DMV

Frequently Asked Questions

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What is Mobile ID (MiD)? Is it a valid form of identification?
Mobile ID is a new form of digital identity that allows users to create a contactless, highly secure, state-approved personal credential that resides on their smartphone and can be used as a valid form of ID both in-person and online. The authenticity of a Mobile ID is ensured through verification with a state’s system of record (SOR), such as the Department of Motor Vehicles (DMV).


How can I create a Mobile ID?
Creation of a Mobile ID happens in a few simple steps:
1. Download the Mobile ID app from the App Store or through Google Play.
2. Register your phone number to bind your identity to your phone.
3. Capture the front and back of your physical ID, using your phone’s camera. This scan will populate your information into the app to create your Mobile ID.
4. Take a selfie. Your photo and ID will be checked against your state’s system of record (i.e. DMV) to ensure that you are who you say you are.
5. Activation of your Mobile ID


Where is my Mobile ID stored?

Mobile IDs are stored on a user’s smartphone, either in the Mobile ID app, or provisioned in a digital wallet.


What do I need to use Mobile ID?
1. A valid and easily readable state issued driver license or photo ID card.
2. A smartphone* that has not been jailbroken or rooted, where the software has been manipulated to remove restrictions and limitations placed there by the manufacturer.
* Minimum Phone Requirement: Android 7 and newer (Android 10-based EMUI 10 devices are NOT supported); iPhone 6 and newer (iOS 13.1 and newer)


How/where can I use my Mobile ID?
Mobile ID can be used anywhere its accepted, in any context a physical driver license or state-issued ID would be used to verify age or identity, including at various airport security checkpoints throughout the U.S. The Transportation Security Administration (TSA) continues to integrate new technologies like the use of Mobile IDs at the checkpoint for TSA PreCheck® members. For more information on which locations accept Mobile ID and how the TSA is moving forward with digital initiatives, visit https://www.tsa.gov/digital-id

 
What are the benefits of Mobile ID?
Mobile ID offers citizens and parties a convenient, contactless and highly secure method for verifying identity, while protecting personal information and privacy.
Mobile ID puts users in control of what information they share. For example, when making an age-restricted purchase, users can prove their age without disclosing any unnecessary information (like their address).
Mobile ID also offers a high level of assurance for verifiers. By creating a direct line of communication with consumers, Mobile ID allows the DMV to push updates to information such as an address change or status update, so verifiers can be confident the identity they are accepting is authentic and up to date.


How do I know Mobile ID is secure?
The Mobile ID app verifies your identity attributes and selfie photo against what is on file with the SOR. Only your Face ID, TouchID or six-digit pin will unlock the app and access your Mobile ID. For example, if your smartphone is lost or stolen, no one will be able to access your Mobile ID app. If you need to purchase or activate a different device, you can enroll for Mobile ID on that device, which will make your previous version obsolete.


What does the Mobile ID app do with my data?
Mobile ID doesn’t permanently collect, store or hold onto your personal data – except an encrypted version of your driver license number and phone number to use as a record locator. The only places your complete information is stored are on your phone and with the SOR.​​


How can I verify a Mobile ID?
Mobile ID makes it simple to verify a digital ID as a valid credential by using any of these contactless options:
1. Mobile ID Verify app: request only the ID fields you need to verify and scan a QR code generated by the Mobile ID
2. Integrate Verify SDK into existing point-of-sale system.
3. Online verification integration


Why should my business accept Mobile ID? How can I ensure we are conducting secure transactions?
Mobile ID offers greater security, privacy, and convenience than a physical ID. It is a digital version of a person’s official state-issued driver license that is securely stored only on a user’s smartphone device. Setting up a Mobile ID requires a physical driver license or ID card and compares a user’s data and selfie image 1:1 to their official driver record at the DMV, building on that powerful in-person identity vetting process and increasing trust in the digital credential as an authoritative root identity record. Additionally, the Mobile ID is locked behind the mobile phone’s unique PIN, Touch ID or Face ID, so that if the device is lost or stolen, the ID is locked – unlike when a wallet is lost, and a physical ID could
be used by someone else.

So many services are reliant on confirming the identity and/or the age of a customer. Mobile IDs can drive greater efficiency, while unlocking new business models underpinned by high-trust transactions. Protect your business by minimizing the risks of accepting a fake or expired ID with verification through IDEMIA’s Mobile ID Verify App, available in the Apple App Store and Google Play.

To learn more about Mobile ID or how to verify a Mobile ID, visit www.na.idemia.com/dmv/mobile-id


* Minimum Phone Requirement: Android 7 and newer (Android 10-based EMUI 10 devices are NOT supported); iPhone 6 and newer
(iOS 13.1 and newer)
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