.- Visitors to the State Fair of West Virginia this year were able to “Skip the Line” and renew their vehicle registration and driver’s license, among other services.
Commissioner Pat Reed was excited to announce the results of having the kiosk at the State Fair. “We had a goal of processing at least 100 transactions on the kiosk last week, and we surpassed that goal with 108 transactions,” said Reed. “I appreciate everyone that came by our booth and asked questions, tried the kiosk, and left with some great information and handouts.”
Commissioner Reed reminds customers there are now seven kiosks across the state, with locations in Kanawha City, Beckley, Barboursville, Clarksburg, and Star City, and two more to be added this month in Wheeling and Martinsburg.
To use the kiosk, customers need to bring their current tax receipt and vehicle registration card for the vehicle renewal service. Driver’s license renewal requires the current driver’s license. According to Reed, “Customers that have any changes to their license or registration will need to visit their local DMV Regional Office; however, if no changes are needed, please try your nearest kiosk.”
“Customer service is our number one priority,” said Reed, “and over the last two years, we have worked tirelessly to make our services as easy and accessible as possible to the public. We will continue to add services to the kiosks and the online services portal, to decrease wait times in the Regional Offices, and provide the best customer service to those who have more difficult or time-consuming transactions.
For more information, please contact the WV DMV at 1-800-642-9066, or visit the DMV website at dmv.wv.gov.