WV – West Virginia Division of Motor Vehicles Commissioner
Everett Frazier announced today that customers who do not have internet
access may now make appointments to take their driver's license knowledge
and skills tests, make changes to identification cards or driver's
licenses, obtain an original identification card, and do salesperson
testing by calling the DMV's new appointment hotline, 304-558-3938, Monday
through Friday, from 8:30 a.m. to 4:30 p.m. Appointments may be made at
any of the 10 regional offices across the state:
- Kanawha City / Charleston
- Charles Town /
PLEASE NOTE: Skills testing is
being offered at nine locations: all those listed above, except
for the Winfield office
DMV customers remain able to visit the DMV website or
use this link: go.wv.gov/DMVappointment
to make an appointment.
"Our website is a convenient tool when it comes to booking an appointment.
However, we recognize that some of our customers do not have internet
access, and we want to provide an alternative for those citizens to be
able to access services too," DMV Commissioner Everett Frazier
Commissioner Frazier also noted that current appointments are being
reserved for services that must be done in-person. Many DMV transactions,
including license and registration renewals, may be done outside the
regional offices. Title work may be done through the mail or at any open
license and title agency across the state.
"We are pleased to see that the DMV's online services portal has had
an influx in driver's license and vehicle registration renewals, and we
want to encourage customers to take advantage of all the transactions
they can do online, through the mail, or at a kiosk," Commissioner
Frazier said. "We don't want customers to wait in line, so we will
focus on our online services capabilities and make appointments for
customers to limit numbers in regional offices, while continuing to be
mindful of those who may not have internet access by offering our
dedicated appointment phone line."
For more information, including a list of open title and license
agencies, kiosk locations, and the online services portal, please visit
the DMV website at dmv.wv.gov.